Steps to Finding Solutions to Issues in a Project

Before you move on to finding solutions to the issues in your project, it is important that you ask a more pertinent question to yourself : How do you manage the risks of an ongoing project? A project manager must know how to manage risk in a project. Making choices and addressing issues are two of the essential responsibilities of a project manager. Hence, the need for finding problem-solving techniques for project managers arises.

The inability or reluctance of a project manager to solve an issue or make a decision may negatively affect the project. The easy six-step method described here will assist you in mastering effective problem-solving – a skill that will enable you to approach issues from fresh angles, allowing you to develop and execute successful solutions.


Step 1: Determine The Issue

To begin, double-check that you're dealing with the actual issue, not simply its symptoms. We utilize root cause analysis in information technology to track out the source of an issue. Take the necessary time to conduct this tracing and find the true cause of an issue by examining it from many perspectives. Here are a few resources that may be useful to figure out problem-solving techniques for project managers :

  • Cause and effect diagrams: These diagrams aid in gaining a thorough knowledge of the problem's root cause
  • Drill-down method: This technique allows you to break down issues into smaller and smaller pieces to get a better grasp of the root cause
  • Five whys: Asking why five times helps you dig down to the core cause of an issue


All issues, in the end, maybe categorized into three kinds of causes

  • Physical cause: The equipment has ceased functioning due to a material failure
  • Someone committed a mistake or neglected to accomplish something, which is a human cause
  • Faulty or failed system or procedure inside the organization 


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Step 2: Make a List of All Potential Solutions

It's time to consider potential remedies now that you've grasped the issue. If your issue is straightforward, the answer will usually be obvious right away. More complicated issues, on the other hand, may need a more formal approach to discovering answers. So what exactly is brainstorming in a project?

Here are a few ideas for methods you may use. To discover and explore solutions to the issue, have a brainstorming session with your team. To concentrate your thoughts, acquire insight, and rapidly find answers, use mind mapping. Request that a coach uses the GROW model to assist you in identifying the roadblocks to reaching your objective


Step 3: Assess the Alternatives

Once you've compiled your list of options, assess each one by asking yourself the following questions :

  • What are the advantages and disadvantages?
  • What steps will you take to address the issue and prevent it from happening again?


Step 4: Select the Most Appropriate Option

Weigh the options against the likelihood of a positive result against the danger of failure. Here are some questions to consider as you go through the process of figuring out problem-solving techniques for project managers :

  • What choices can you immediately dismiss?
  • Which choice will provide the greatest results while posing the least amount of risk?
  • What is the best choice for you?


Step 5: Outline The Solution Chosen

Write down the best solution after you've found it. This step assists you in carefully considering the solution and identifying any potential consequences of adopting it. This phase is particularly helpful for solving complicated problems, requiring organization, ensuring that a certain procedure sequence is followed, or when you don't want to depend entirely on recollection.


Step 6: Create a Backup Plan 

Because circumstances may (and frequently do!) change, have a strategy for what you'll do in the near future. Don't be taken off guard if circumstances change.

All in all, project managers at all levels of the business have challenges to deal with every day. There will always be an issue that no one could have anticipated. The team may go on strike, be involved in a political conflict, or have equipment malfunctions or power surges. Issue resolution is a talent project managers must develop regularly.